Truist Online and Mobile Banking Service Agreement Update is not written for us to understand.
I recently received an updated Online and Mobile Banking Service Agreement from Truist. When I opened it, it was 47 pages long and dense. Generally, most people would ignore it, simply because — well it is too long and too legalese.
According to a study in the Harvard Business Review, “Simplicity increases what scientists call the brain’s processing fluency. Short sentences, familiar words, and clean syntax ensure that the reader doesn’t have to exert too much brainpower to understand your meaning.”
So, this is my attempt to summarize the agreement into a digestible format for quick reading, sort of like an “Abstract” of a long paper.
Disclaimer : This summary is only my interpretation of the terms and Truist has no input into them. Even though I have tried to make it easy for general reader, you should really read the original document located here for full details. If the link is dead, reach to Truist or check your email that you might have received with link from them.
Also, I just do not understand why all these things do not show up in the app, when I am trying to use a particular service, rather than this big 47 page document.
Here is link to Google Doc with summary.
